Draft content — pending review by MATT Orthodontics.

Returns & exchanges

Draft — requires legal review before launch.

Unopened products

[Return window and conditions to be confirmed by MATT — Q-9.]

Opened or unsterile products

For hygiene and safety reasons, opened packs and products that have left their original sealed packaging generally cannot be returned. [Final rule to be confirmed by MATT — Q-9.]

Damaged or incorrect items

Contact us within [X] days of delivery at sales@mattortho.com with your order number and photos, and we will arrange a replacement.

Last updated October 2, 2026